Legal Document

c7c7 Terms and Conditions

Please read all terms carefully before using this platform — all important information regarding your account, bonuses, and payments is available here.

Last Updated: These terms and conditions may change at any time. Please check them regularly.
Important Notice: Creating an account on the c7c7 platform or continuing to use it means you fully agree to these terms and conditions. If you do not agree with these terms, please stop using the platform. For users aged 21 and above only.

1. General Provisions

1.1 About the Platform

c7c7 provides an online betting and casino service for users in Bangladesh. These terms and conditions form a binding agreement between c7c7 and its users. By using the platform, you confirm that you have read, understood, and agreed to these terms.

1.2 Right to Amend Terms

c7c7 reserves the right to modify these terms and conditions at any time. Continuing to use the platform after any changes will be taken as your agreement to the updated terms. For significant changes, a notification will be sent to your registered email.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account on c7c7 and participate in any games or betting activities, you must be 21 years of age or older. Registration by minors is strictly prohibited. c7c7 may request identity documents and other proof at any time to verify age.

2.2 Account Information

You must provide accurate and truthful information at the time of registration. The following are mandatory:

  • Only one account per person is permitted — creating multiple accounts may result in both accounts being closed.
  • The name, address, and payment method details provided at registration must all belong to the same person.
  • It is your responsibility to keep your account password confidential — c7c7 will not be held responsible if you share it with others.
  • Providing false or incorrect information may result in account closure and forfeiture of the balance.

2.3 Account Suspension or Closure

c7c7 reserves the right to temporarily suspend or permanently close any account at any time, without prior notice, particularly where fraud, account manipulation, or deception is suspected.

3. Financial Transactions and Payments

3.1 Deposits

bKash, Nagad, and Rocket can be used to deposit funds into c7c7. The minimum deposit amount for each method is ৳500. Deposited funds will be added to your account promptly. Please note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

3.2 Withdrawals

The following conditions apply to withdrawals:

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals are typically completed within 1 hour.
  • The payment method used for withdrawal (bKash, Nagad, or Rocket) must be registered in your name.
  • c7c7 may verify your identity before processing a withdrawal if required.
  • Winnings from bonuses cannot be withdrawn if the wagering requirements for that bonus have not been met.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

A 120% bonus is available on the first deposit at c7c7, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. Or depositing ৳34,000 gives you the maximum ৳20,000 bonus, making your total balance ৳54,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x — applied to the bonus amount only, not the deposit plus bonus. Example: receiving a ৳1,200 bonus means you must wager a total of ৳18,000 before withdrawing. Winnings from bonuses cannot be withdrawn until the wagering requirement is met.

4.3 General Bonus Terms

  • The welcome bonus applies only once per account.
  • Bonus funds may not be applicable to all games — see the specific promotion page for details.
  • c7c7 reserves the right to modify or cancel any bonus offer at any time.
  • If fraud or bonus abuse is suspected, the bonus may be forfeited.

5. VIP Program and Cashback

5.1 VIP Tiers

c7c7's VIP program has four tiers, each offering weekly cashback:

  • Bronze — up to 0.2% weekly cashback.
  • Silver — up to 0.5% weekly cashback.
  • Gold — up to 0.8% weekly cashback.
  • Platinum — up to 1.0% weekly cashback.

Staying regularly active and increasing your play volume allows you to advance to higher tiers.

5.2 VIP Benefit Terms

  • VIP cashback is paid out once per week.
  • c7c7 reserves the right to change or modify VIP tier benefits.
  • VIP benefits may be revoked in cases of account fraud or misuse.

6. Betting and Gaming Rules

6.1 Fair Play Policy

c7c7 is committed to ensuring fair play as a safe and reliable platform. SSL encryption and independently verified Random Number Generators (RNG) are used across all games and betting services.

6.2 Prohibited Activities

The following activities are strictly prohibited and will result in account termination:

  • Using multiple accounts to take advantage of bonuses.
  • Using automated bots or software to place bets.
  • Using another person's account or making payments through a third party.
  • Attempting to exploit vulnerabilities or bugs in the platform.
  • Conducting transactions through money laundering or using funds from illegal sources.

6.3 Sports Betting

Sports betting covers cricket, football, kabaddi, and various international events. BPL, IPL, T20 World Cup, and international cricket events are particularly popular on this platform. In the event of technical issues or event cancellations, c7c7's decision will be considered final.

7. Limitation of Liability

7.1 Platform Liability

c7c7 is not responsible for any loss caused by technical errors, server issues, or internet connectivity disruptions. There is no guarantee that the service will be completely uninterrupted — brief downtime may occur for maintenance or upgrades.

7.2 Third-Party Services

c7c7 features content from Pragmatic Play, Spribe, JILI, PG Soft, and other game providers. c7c7 is not directly responsible for issues arising from third-party services, but will assist in resolving them.

8. Privacy and Data Protection

8.1 Data Collection and Use

c7c7 collects and stores users' personal information. This information is used solely for the purpose of improving services, verifying identity, and complying with applicable laws. For more details, please read our Privacy Policy.

8.2 Data Security

All transactions and personal information are protected with SSL encryption. c7c7 will never ask for your payment PIN or password — treat any such request as fraudulent and notify our support team immediately.

9. Responsible Gaming

9.1 Setting Limits

c7c7 believes in responsible gaming. You can set daily, weekly, or monthly deposit limits on your account. If you feel that gaming is having a negative impact on your mental or financial wellbeing, please use the option to temporarily suspend your account.

9.2 Protection of Minors

It is the responsibility of guardians to prevent minors from using this platform. c7c7 takes a firm stance against underage gaming and makes no exceptions when it comes to age verification. To learn more about responsible gaming, visit our Responsible Gaming page.

10. Customer Support and Dispute Resolution

10.1 Support Services

c7c7's customer support team provides assistance 24/7 in both Bengali and English. Contact is available via live chat and email. Email: [email protected]

10.2 Complaints Process

For any complaints or disputes, please first contact c7c7's support team via live chat or email. The team will generally try to provide a resolution as quickly as possible. If the matter is not resolved, you may escalate your complaint to c7c7's management level.

11. Miscellaneous Provisions

11.1 Governing Terms

On any question of dispute or interpretation regarding these terms and conditions, c7c7's decision will be considered final. The user acknowledges that they are using this platform voluntarily and with full awareness.

11.2 Severability

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will continue to be fully effective. The entire agreement will not be voided.

11.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the complete agreement between c7c7 and the user. No prior verbal or written agreement will supersede this document.